P&S Credit Union Wants to Keep You Safe from Scammers!

In our monthly spotlight, we will provide up-to-date information and ideas on protecting you and your money from scammers and fraud. There are numerous articles to help you and your family know the risks. A couple of great resources are https://consumer.ftc.gov/consumer-alerts and https://www.usa.gov/scams-and-fraud.

This month, we will be looking into Package Delivery Scams.

Online shopping continues to surge accompanying this trend follows delivery services that bring our purchases directly to our doors. However, with this convenience comes the opportunity to be defrauded. These scams exploit the trust and expectations associated with receiving packages, leading to financial loss and compromised personal information. This month we explore the various forms of delivery scams, the forms they can take, and how you can protect yourself from these deceptive practices.

Understanding Delivery Scams:

Delivery scams encompass a range of fraudulent actions where scammers impersonate delivery companies or exploit the delivery process to deceive and defraud consumers. The rise of e-commerce and the increased reliance on home deliveries have provided ground for these scams to flourish.

Common Types of Delivery Scams:

  1. Fake Delivery Notifications: Scammers send fake emails or text messages claiming to be from legitimate delivery services. These messages often contain links to malicious websites or will prompt recipients to enter personal information, such as payment details, to resolve fictitious delivery issues.
  2. Phishing Attempts: Like Fake Notifications, phishing emails may include alarming messages about missed deliveries or additional fees. The goal is to create a sense of urgency, prompting recipients to click on fraudulent links or download malicious attachments.
  3. Package Theft: In some cases, scammers may physically intercept packages at doorsteps. They may follow delivery trucks and steal packages immediately after they are dropped off, leaving the intended recipient with frustration and monetary loss.
  4. Delivery Interception: Scammers may attempt to contact delivery companies posing as the recipient and reroute packages to different addresses. This can result in the loss of valuable items and complicate recovery efforts.

Red Flags to Watch For:

  1. Unsolicited communications: Be wary of unexpected emails, texts, or calls regarding deliveries, especially if they request personal information or direct you to unfamiliar websites.
  2. Suspicious Links and Attachments: Avoid clicking links or downloading attachments from unknown or suspicious sources. Always verify the legitimacy of the communication through verified channels.
  3. Unexpected Fees: Legitimate delivery services typically do not request additional payments after a purchase is completed. Be cautious of any messages claiming you need to pay extra fees for your delivery.
  4. Unfamiliar Delivery Services: If you receive a notification from a delivery service you don’t recognize, double-check your recent purchases, and verify the legitimacy of the notification before taking any action.

Protecting Yourself from Delivery Scams:

  1. Verify Communications: Always verify the authenticity of delivery notifications by contacting the delivery service directly through their official website or customer service number. Do not use contact information provided by any suspect message.
  2. Monitor Deliveries: Use tracking numbers to monitor the status of your deliveries. Many delivery companies offer official tracking tools on their websites or apps.
  3. Secure Your Deliveries: Consider using secure delivery options such as requiring a signature upon delivery, using a lockbox, or having packages delivered to a secure location like your workplace or a designated pickup point.
  4. Stay Informed: Educate yourself about common delivery scams and stay updated on tactics used by scammers. Awareness is key to recognizing and avoiding these threats.


The convenience of home delivery should not come at the cost of your security and peace of mind. By understanding the various forms of delivery scams and taking proactive steps to protect yourself, you can enjoy the benefits of online shopping without falling prey to fraud. Stay vigilant, verify communications, and secure your deliveries to protect against the deceit hiding in the world of online shopping.

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